Simplicity Scales: Rethinking Skills Technology for Real Impact

Building a skills-based organization is as much a technology challenge as it is a cultural one. Yet most organizations today are drowning in complexity—multiple platforms, inconsistent data, unclear ownership, and an overreliance on tools without strategy.

This roundtable will bring together senior HR, Talent, and Learning leaders to explore how to simplify the skills technology landscape to drive adoption, agility, and measurable business outcomes.

Key discussion points include:

Reducing complexity by focusing on the few systems and use cases that matter most
Using AI and automation responsibly—paired with human validation
Defining clear governance for skills data and architecture
Building trust and usability into your technology design

If your organization is trying to move from “tech chaos” to “skills clarity,” this session will offer practical lessons and examples from peers who are making it happen.

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Facilitator: Brian Richardson, Founder and CEO of Richardson Consulting Group, advising Fortune 500 leaders on how to unlock business results through skills-based strategy, culture, and performance.

"Technology should augment the frontline experience, not replace the invaluable peer and managerial support that employees need."

“If you have any type of talent marketplace or learning platforms, all of them are creating their own skills, data. And when you're evaluating these vendors, you might be told that they all play really nice and that their data can be shared and they can do all sorts of things, and that it's great. And that is just not, at least in my experience so far, that is just usually not the case.”

"AI plays a crucial role in our skills strategy, helping us identify and match the right skills to the right tasks across the organization."