Making Skills Stick: Culture, Leadership, and Behavior Change

A skills-based organization is not built through frameworks alone. It is built through consistent behaviors, aligned leadership, and integration into the rhythms of work.

In this roundtable, HR, Talent, and Learning leaders will explore how organizations are activating skills culture by:

Clarifying what skills matter—and why
Enabling managers to prioritize and coach skill development
Reinforcing skills through incentives, recognition, and accountability
Integrating skills across the talent lifecycle

This session is designed for leaders who recognize that culture—not technology—is the ultimate multiplier of any skills strategy.

Facilitator: Brian Richardson, Founder and CEO of Richardson Consulting Group, advising Fortune 500 leaders on how to unlock business results through skills-based strategy, culture, and performance.

"By providing leaders with a clear overview of their team’s skill developments after training, we foster a shared sense of ownership in their growth."

For employees to give their best, they first need clarity about how they fit into the organization and what’s expected of them."

"Our approach to skills transformation focused on building a robust culture first. We believed that by creating the right environment, the adoption of skills-based practices would follow more naturally and effectively."

"In order to instill a learning mindset, we're redefining leadership as being the primary integrators of professional development. A part of work is learning. You are constantly learning. And if your leader is not actively a coach helping you reflect on and in action, you’re missing learning opportunities."