Beyond Deployment: Activating AI and Copilot Adoption Through Behavior Change

AI deployment does not drive adoption on its own. Adoption happens when people use AI consistently, confidently, and meaningfully in their daily work.

In this roundtable, HR, Talent, Learning, and Workforce Transformation leaders will explore why most Copilot and enterprise AI rollouts plateau—and what actually drives lasting behavior change by:

• Understanding the difference between AI rollout and AI activation
• Moving beyond training to embedded practice and repetition in the flow of work
• Using behavioral activation approaches to increase real utilization and workforce confidence
• Translating AI adoption into measurable workforce capability and business impact

This session is designed for leaders who recognize that AI adoption is not a technology deployment challenge—it is a workforce behavior and capability challenge that requires a fundamentally different approach.

Facilitator: Brian Richardson, Founder and CEO of Richardson Consulting Group, advising Fortune 500 leaders on enterprise skills strategy, governance, and workforce transformation.